Ran into issues when one of the parts arrived broken, but support was helpful and got me a new part quickly. Now I've been using it a few weeks and it's so much more comfortable than the chair I had before. The footrest, especially, is a great feature. I can sit like a happy gremlin with my feet up and get all my work done.This is my first gaming chair so I have no other comparison. It’s amazing compared to the old chair that I was using. I wasn’t sure if the bar lever to recline the chair was already supposed to be bent in or not but it seems to work for the most part.It feels like it should have a more responsive recline/pull up motion makes it difficult to make a decision on which posture you would like to stay at. I am not used to the neck pillow that seems to hurt my neck more than help it but that’s just me. Other than that highly recommend the chair for how much it cost compared to similar brands that it seems like it’s a cost of A monthly grocery bill.Not here to dis the chair but instructions for leg extension was crap screws didn’t even go up far enough to seat in so that was a waste and also moving side to side in the chair it creeks and doesn’t sit that high I’m 6”2 and still seem low comfortably only for like an hr the arms seem a bit loose even if tightened all the way has a bit of a wiggle roomI was very satisfied with the purchase when received. It was easy to put together. After a few days of use, I followed the instructions to tighten all screws. Lots were loose.I am 6'5" 215lbs. I work from my desk/chair 6-8 hours per day, 5 days per week.Around day 5/6 it started squeaking. Every time I move it makes a noise from the seat or the back. I've examined all connections to be sure the washers are properly installed. No relief.The back of the chair will not stay upright. Every other day I have to pull the lever to re-erect the back of the chair. It does not "snap" back into an upright position, I have to pull it with my hand.The left armrest will not stay sturdy for more than 1-2 days.I work with an Allen wrench at my desk so I can constantly adjust the chair.I wanted to return it, but my return expired on 9/5/22, I just purchased it in August 2022.Actually, it was purchased for me as a gift from my wife, unfortunately, she did not get the insurance, I don't even know if it was offered.The delivery was late and the box was damaged but the chair was undamaged, easy to put together, well made chairI’m going to give this chair a tentative five-star rating for two reasons. The ease of assembly, and the initial sturdy feel and comfort of the chair. The instructions recommend that the chair be assembled by two people, but I was able to put it together by myself in approximately two hours. In comparison to other chairs, it feels very sturdy. The leather and cushioning are quite soft and comfortable. It makes no squeaking noises. It rolls and swivels very well, and the lumbar and headrest support feels quite firm and comfortable. Be aware that I have only had the chair for two days and I will require a much longer period to decide on a final verdict, but so far, I am pleased. Shipping was quick and easy. The chair was well packaged. The instructions were clear and easy to follow, and the price was reasonable. The only drawback I will mention is the footrest. It doesn’t seem like something that I, as a taller person, will get much use from. I attached it to the chair, and it doesn’t seem flimsy or poorly constructed, just too short for someone like me to use comfortably, however I may be wrong, and will experiment with it over time. Overall, I would recommend making this purchase.My biggest worry was having to put this together, as I've never done anything like that. The parts are organized and the instructions are written incredibly well! It only took me an hour, even as inexperienced as I am. The chair looks exactly like advertised and works perfectly.Birthday gift to my grandson. His center is complete and the chair support for prolonged use is great.Leider ist die Hydraulik des Stuhls nicht wirklich hoch, mein Stuhl den ich vorher hatte war höher. Der Zusammenbau ging einfach und locker von der Hand. Die Beschreibung ist zwar englisch aber die Bilder zeigen einem deutlich genug was gebraucht wird und wie es gemacht wird. Ich muss leider regelmäßig die Schrauben von den Armlehnen nachziehen weil die mit der Zeit sich lockern und daher die Armlehnen instabil machen. Die Beinstütze find ich schon recht instabil, habe eher die Befürchtung beim benutzen die Stangen zu verbiegen da die doch schon sehr dünn sind und einfach nur in die Halterung geschoben sind. Was mir auch irgendwie fehlt ist eine Feder, die die Rückenlehne zurück in die Ausgangsposition bringt, wenn der Stuhl nicht mehr nach hinten sein soll, da es eher unvorteilhaft ist, jedesmal an den Armlehnen ziehen zu müssen um die lehne wieder auf die Ausgangsposition zu bekommen. Ansonsten an sich ist der Stuhl auf Dauer bequem und gemütlich, die Kissen halten was sie versprechen und ich fühl mich wohler auf dem Stuhl als auf meinem alten.La poltroncina è ottima molto comoda e bella da vedere ma sia nella poltroncina blu che in quella verde il cuscinetto aggiuntivo che viene montato sul collo con elastici è scomodo non si riesce ad adattare a l altezza del collo. poi i due appoggia testa sono diversi uno con 2 elastici e la clip per sganciarmi e l altra con un solo elastico ma sensa clip di sgancio parliamo di due modelli di poltroncina identiche in più cosa da poco i 2 tappino cromati che dovevano andare a tappare i due buchi nel supportodell appoggia piedi erano rottiAcheté en remplacement d'un Berserker non inclinable, dont la plaque métal qui joint l'assise au dossier s'est mise à se tordre après 2 ans et 3 mois.J'ai la nette impression que c'est cette même pièce qui est le point faible de ce Luckracer. Croisons les doigts, Retex dans quelques mois.Pour info, je pèse 80 Kg pout 180 cm.Livraison dans les temps. J'ai trouvé le montage plus facile, peut-être le métier qui rentre :DJ'aime : les quelques pièces de rechange fournies au cas où.J'aime pas : les pièces en plastique qui cachent le vérin étaient toutes cassées à l'arrivée. C'est juste esthétique et ça ne se voit pas trop, mais bon...Sur la notice, j'ai trouvé les schémas des étapes 5 et 6 pas très explicites, je mets un gros plan de la plaque de liaison pour montrer le bon assemblage. Je pense qu'il serait préférable de faire l'étape 4 après les 5 et 6 si on est seul.Je recommande fortement d'appliquer du WD40 ou un autre lubrifiant sur les logements de vis pour ne pas foirer les filetages.Leider waren ganz viele falsche Schrauben dabei nicht so wie auf der Verpackung stand die haben garnicht gepasst. Wo wir uns dann Schrauben im schuppen zusammen gesucht haben und alles fertig war haben wir mal Probe geseßen... fühlt sich an wie beton. Leider absolut nicht zu empfehlen. Eine Kleinigkeit noch die Nächte sind alle schief und nicht sehr stabil lange halten tut er warscheinlich nicht.La sedia, con il cuscino che va nello schienale è scomodissima, infatti l'ho tolto, tralasciando ciò, quando mi siedo, dopo venti minuti la sedia si abbassa da sola, e non è neanche passato 1 anno.